The Competition and Consumer Act 2010 sets rules for business behaviour so that all businesses can compete on their merits.
There is more anti-competitive behaviour
There is a Waterbed Company on the Gold Coast that in an effort to promote more business for themselves targets and creates doubt and disharmony in the methods of sealing waterbed bladders that contain wave reducing baffles.
That one company advertises that fact on their Facebook page to look under the top of waterbed bladders to see if there is a long patch. Then creates doubt and disharmony to the unsuspecting public.
The manufacturer targeted has been doing this for over 30 years and is in fact is the manufacturer's
STRONG point being aggressively attacked.
The aggressor further adds more negative dialogue into the equation furthering negativity.
IN SHORT WHY - THERE IS A WARRANTY ON THE WATERBED BLADDER -
BUT WHAT ABOUT THE 2 3 4 5 LAYERS INSIDE THAT SUPPORT YOU ?????
IS THIS NOT WHY YOU GOT A WATERBED MATTRESS ??
( There is one who does have a 5 year warranty on the layers inside )
(- Off the shelf or custom made in .au -)
Lets look behind the scenes to why this is done....
The scene goes back to over 30 years. George who had a workshop at the back of Gibson's Hardware at Newmarket Brisbane was a night fill manager at a supermarket in Ipswich. The 3IC of that store. having up to 20 droppers and fillers to organize and rotation of the same. George too was a professional photographer having to develop and print wedding and portrait photos for customers. Newmarket was where photos were developed, printed and finished.
George too was a " Work Shop Manager " at the INFLATABLE BOAT CENTER in Springwood.
Just a couple of small ads in the then YELLOW PAGES for photography and some inflatable boat repairs.
THEN......
One day PAUL GIBSON from NEWMARKET HARDWARE came down a said there was someone who had a leak in the corner of a waterbed mattress. Cooroy Industries at the time. That person noted he saw the Inflatable Boat Ad in the Yellow Pages to see what I can do to repair it. As George was a Inflatable Boat Works Shop Specialist who moved on...
It was just all to SIMPLE. The repair was completed and that was that...
After a few months this person had obviously spoken to others and then someone else came in to do a similar repair..
THEN....
The word spread.. Do you do these repairs on site ??. After night fill I did waterbed bladder repairs on site.
DO YOU REPLACE WATERBED BLADDERS ??
DO YOU MOVE WATERBED to ..
GEORGE had to find a supplier for heaters, liners, bladders and more. The Cooroy Agent was in Paddington Brisbane.
EXTRACT of Anti Competitive knocking
THE WAVELESS WATERBED BLADDERS 2 3 4 5 Layers
One of the issues relating to the create wave reducing in waterbed bladders were layered baffles
Cooroy at the time had 520gram layer and beads to make the baffle system float
There was also Aqua Plus Interstate and Others who used other methods to make these layers float.
Very limited life span for the layers, sad to say.
THEN...
As George was a INFLATABLE BOAT WORKSHOP SPECIALIST prior...
One of the requirements was that SURF RESCUE INFLATABLE BOATS needed to be SEAWORTHY
IRB's TAKE a LOT OF PUNISHMENT in RESCUE and IRB races
SO AS A WORKSHOP INFLATABLE BOAT SPECIALIST adhesive techniques need to be SPOT ON - MEANING AIR TIGHT UNDER PRESSURE
When 30 to 35 hp outboards propelling the I.R.B.s
BUT IF A INFLATABLE BOAT HAD A BREACH in one of the flexible BULK HEADS INSIDE THE PONTOON that is not accessible from the OUTSIDE then WHAT. THIS BREACH IN THE BULKHEAD OF THE I.R.B. rendered the boat UNSEAWORTHY
The reason this happened is at the time HYPALON was to expensive and Inflatable Boats were the made from PVC.
CORRECTED a long time ago, initially the top of the IRB bulkhead has a lot of sun and bum damage, hence a breach in the bulkhead.
CONCLUSION
It was then GEORGE had to breach and cut open a INFLATABLE BOAT REPAIR THE BULKHEAD.
THEN GEORGE HAD TO RESEAL THE CUT up to 400mm long..
After curing TEST for air leaks UNDER PRESSURE with SUCCESS
SO WHEN SOME ONE OUT THERE SAY LOOK FOR THAT PATCH - IT IS A ADVANTAGE
Coming soon BAFFLES BREAKING UP IN WATERBED BLADDERS
WHAT CAN BIGG GEORGE do
WATERBED WARRANTIES DO NOT COVER BAFFLES INSIDE - WE HAVE CHANGED THE BAFFLE SKYLINE
SOME OF OUT PRODUCTS DO TAKE A WARRANTY ON THE BAFFLES INSIDE
SOON OUR LATEST -
NEW HORIZONS WATERBED BLADDER RELEASE - NO FIBER SHIFT - WRITTEN GUARANTEE - ON THE VALVE TAG
MORE TO COME SOON _ BAFFLE TECH. RELIABILITY FOR THE CUSTOMER
HELP FIGHT FAKE REVIEWS
Generally strategic false information has significant power to disrupt public opinion. Disinformation campaigns can be orchestrated by companies who have commercial goals.
Therefore understanding and addressing these hidden attitudes need to be FACT-CHECKED.
Misinformation can be "sticky"', meaning that corrections do not nullify belief in the original misinformation.
The 5 YEAR WARRANTY
AND THE OFFICE OF FAIR TRADING Qld.
(1) HAVE YOU EVER SEEN A WARRANTY CARD?
(2) YEAR DATES NEVER FILLED OUT?
(3) DOES A WARRANTY CARD EXIST ?
(4) No Date? WHEN YOU PURCHASED IT?
(5) IF UNDER WARRANTY HOW DO YOU RETURN IT?
(6) HOW MUCH IS A SERVICE CALL?
(7) WATERBED BLADDERS 5 LAYER with LUMBER
( Direct from overseas manufacturers ? )
(8) QUESTION THIS REPUTATION STATEMENT ?
( .. our reputation is unequaled in the waterbed industry )
Ring around.. Find out the real story .. a different perspective.
(9) Are reinforced corner seams a advantage?
( or disadvantage? )
(10) Is the vinyl quality up to standard ?
( The volume of cracks in creases midway? )
( Are generally not covered warranty wise? )
(11) INNER FIBER BUNCHED UP. Question it?
( Are they REALLY the best ? )
( There are a lot more reliable products available? )
(12) STRATEGIC ONLINE SELECTIVE CAMPAIGNS CAN BE DAMAGING TO YOUR SLEEP.
CASE STUDY 1 Clontarf
Soft sided waterbed bladder with layers and reinforced corners. Arrived and found a seam leak starting with some water in the liner. Again there was NO YEAR DATE on the left hand side. There was NO WARRANTY CARD. The supplier could not be contacted.
From customer GUESSWORK note Guesswork the bladder was about 8 ( eight) months old. Into the 5 years. Repairs had to be conducted.
FIBER SHIFT
In this short time the fiber has shifted to the level that one side was very very firm and the other side was nothing but water.
The customer in question LOVES WATERBEDS but is preparing to get rid of the water bed in due course, sad to say, or when moving away.
No written warranty card and no written warranty card on the website to see.
NOW WHAT??
This is a problem for those who have been in the waterbed industry to keep people comfortable. With vague details on the waterbed mattress label where one stands ...
THE MATTER SEEMS TO BE NOW
SUBMITTED TO..
THE OFFICE of FAIR TRADING QUEENSLAND for FURTHER investigation - EVALUATION
to create a standard in the waterbed industry.
Fair Trading would not take on the issue
NOTE:
A CLAIM OF GIVING A DISCOUNT IF YOU FIND A CHEAPER PRICE FOR THE SAME PRODUCT. IS THIS DECEPTIVE ?
There is no other product that is " ... exactly same product.
( ... a Bicycle to a motorbike ... "
( Readily believed by targeted audiences, persuasive claims to be the best need to be challenged by ringing around. The overwhelming claims by some undermines trust in the true blue professional waterbed companies. Selective partial information that amount to " ALL OUT LIES " by deception hurt the true quiet achievers in the waterbed industry around Australia, who truly believe in the quality of waterbeds. By visiting a showrooms in Melbourne, Adelaide and Brisbane for example there is a lot more to offer. There is one who knocks aggressively on their website. But behind the scene the true waterbed professionals work together as a team across Australia )
GENUINE REVIEWS SHOULD POSITIVE or NEGATIVE SHOULD BE CONSTRUCTIVE and ACCURATE
Creating awareness
Your sleep may depend on it?
...
We are just tired of repairing reinforced seams in products not our own...
There are many across Australia who are not associated with Mr Waterbeds Gold Coast in any way.
The cover up continues
To address this issue of exposing warranties was never completed by Fair Trading. A situation was made where the GOLD COAST TRADER supported a customer claim against the another original Trader who could not supply the quality custom waterbed package due to weather issues by siding with the consumer in Monto in a campaign against the original supplier. The Gold Coast trader must have played some very dirty discusting verbal tactics to Monto to get his off the shelf wares that are not custom made in their door. Then the Monto Job wants a refund on the custom bed that is just need spraying and finishing in Rosewood. All custom timber work construction was completed weeks ago and still is to date.
Work completed by the original supplier was wasted and timber work was wasted
Could this be across Australia
CASE STUDY 1 Clontarf
ALL MANUFACTURERS AND SUPPLIERS SHOULD
HAVE A PHYSICAL OR BE ABLE TO PRODUCE
A WARRANTY CARD ON REQUEST
NO YEAR DATE
WE FIND IT QUESTIONABLE WHEN PRODUCTS
ARE SENT ACROSS AUSTRALIA WITH
NO WARRANTY CARD OR ACCESS TO A ...
IS THERE A HIDDEN AGENDA ?
GOLD COAST PROFESSIONALLY INSTALLED
5yr WARRANTY IGNORED PHONE CALLS IGNORED CUSTOMER LEFT IN THE DARK
LEAKS IN SIX MONTHS
MASSIVE FIBER SHIFT in TWO CORNERS
INSTALLED OCTOBER 2024
IMAGES
10 months old
INSTRUCTIONS
TAKE AWAY AND DUMP
ALL PAPERWORK not for public display
DATE PUMP OUT mid August 2025
NOTE: FIBER SHIFT COLLAPSE TOP LEFT
A FEW MONTHS BEFORE THE TOP RIGHT FIBER COLLAPSED A TOP SEAM LEAK WAS REPAIRED
T.E.P.
The Introduction of T.E.P. ( Total Effective Performance )
Apart from Quality, LAYERS come in different weights like 300gr - 500gr - 520gr and our 1000gr per layer
Generally T. E. P. is the addition of the layers into a
common denominator.
Let's assume that there are for example two different quantities of bottled water 300ml bottle and a 500ml bottle.
You send someone down to the local store.
The 'Someone" selects the "5 bottles" you requested
The price looks good but the quantity is very different.
5 bottles x 300ml = 1500
5 bottles x 500ml = 2500
-- YOU STILL HAVE 5 BOTTLES --
That is the same when it comes to baffle layers in waterbeds
A 5 layer x 300gr = 1500 (T.E.P.) = 3 layer x 500gr
( Performance would be the same )
As you can see from above comparison that the wave reduction is the same. Silly as it seems a 5 layer of a lighter weight baffle is the same as 3 of another. So what are you getting?
One sided plastic reviews - A con job
Search terms
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his site is not associated with Mrs Waterbeds

Next Generation Waterbeds by MyDreamlover Mattress Flotation Specialist Chermside
Many new waterbed bladders carry a 5 year warranty.
But what about the internal support system, the baffles, the layers, are they covered?
If the inner fiber is tangled or bunched up
This can void all warranty
Waterbed bladder replacements that are considered wave reducing have failed months from installation
The breakdown of faulty baffles could be wide spread in Australia
This site is constructed to make customers and potential customers aware that this can happen.
Find compare and contrast
Overwhelming product advertising claims
to suppress others
With online products you could be in the dark.
The images here are examples of what to look for
if you suspect support issues are not quite right.
It has been known that in quite a few cheap imported brands. that in 6 months from a new installation are subject to FiberShift resulting in fiber damage and sleeping issues causing customer stress
INTERNAL SUPPORT should last over 6 up to 10 yrs
Pump outs Expose Waterbed Comfort Layers
that have 3 and 5 year warranties have massive faults
and shipped all over Australia Wide Alert
Should the A.C.C.C. be involved
These waterbed mattresses are claimed to be direct from
The Manufacturer ( from overseas ?? ) their own brand
Questions that need to be clarified
In a 5yr warranty who pays to return to sender?
Some one was charged over $70 to pack and send a replacement
If some one cannot empty a waterbed bladder
How much is this going to cost $$$ the consumer
although the bladder itself is under warranty
As per below...
It has been found that baffles have collapsed
with in 1 year of installation into the 5yr warranty
Support is compromised - back pain ?
These products are distributed Australia Wide
ASK?
Are the feed backs of 5 stars genuine or orchestrated?
Australian Made Waterbeds with how much Imported products ?
Are these products reliable
or should they be Reported...?
Just to many end up in one corner..
Genuine products with support should last over 5 years
This site is to create awareness..
There are many waterbed businesses across Australia who too are not associated with ..
Mr Waterbeds old Coast
Why are they doing this ?
Any business who openly knocks another
needs to look at themselves, perhaps ??
What are they hiding ?? to do this
Many customers have moved away from waterbeds
as the result of quality bickering and failures.
We have said to those who like budget products,
go back to where you got them originally ..
If you like the products see them..
We are NOT INTERESTED in competing ...
If theirs do not work see some one else ..
We have a enough of our own without others
creating partial truths that are scams to promote themselves
Your Comfort...
Manufacturers should have warranty cards
No fiber shift in 2011 emptied this year 2025
with a then 3yr warranty
- over 10yrs after still going strong
Remember the older days with moving the baffles shifted - Thin baffles shifted into a corner and had to be pumped out and straightened and refilled
On September 2025 we are going to re-introduce a past customer favourite. The Ovation 5-5-5
BIG GEORGE'S OUR NEW HORIZONS
WATERBED MATTRESS DESIGN
IS THE PIONEERING NEXT GENERATION OF WAVE REDUCTION WATERBED BLADDERS
7-Year Warranty including 5-Year No Fiber Shift Warranty
We also have a physical warranty card to offer
This site is to balance the books to alert misinformation
Note how long ago the below was posted.
What is a legal term that can be used?
By prompting and guiding misinformation to change someones mind with the view on something that this person in Brisbane is proud of, and has been doing for over 30years
Ask the critic - PLEASE EXPLAIN FURTHER
WHO IS THE ONLY ONE in AUSTRALIA
WHO PROMOTES AND GUARANTEES THAT THE SUPPORTIVE FIBER DOES NOT SHIFT FOR 5 YEARS
ARE you being mislead by Lies?
New text element
Under Consumer Law - Waterbed mattresses with questionable quality are being sold Australia Wide.
Advertising making false claims and misleading impressions can amount to ......
If a business misleads the A.C.C.C. can investigate and compliance and enforcement action
Have found many of these issues where internal filling baffles breaking up months after use can
compromise support. It can be easily assumed to be Australia Wide
If any one in who has purchased on line a particular brand of waterbed bladder claiming 5yr warranty Australia
To assemble and send on ready made products and Ship Australia Wide and get positive reviews
is easy task akin to ( a order assembler ) Its so easy to get good reviews as a order assembler
Then to knock competitors in their manufacturing methods creating misleading information. These
competitors don't want to get involved in the "orchestrate reviews game".
They just want to get on with the the job of customer care rather bickering. But there are times
Enough is Enough. We are all in this together
As there are no other brands the statement " Genuine Brand " and "price matching" cannot apply....
There is a lack of clarity in the 5yr warranty. One of our (now) customers ended paying over $70 to get a
replacement sent. The 5 year warranty card never seen?. Year dates on tag never seen? The massive
increase with imported bladder products failing within six months to a few years increasing. Going to
alternative non waterbeds and then after trying a non waterbed come to us with their stories.
Something need to be said to create awareness to manipulated disinformation that can hurt the consumer.
An other of our (now) customers made a claim that when purchasing a waterbed bladder 6 years ago the baffle
support system collapsed in about 6 months. Then 3 years after he purchased another on the word of
( improved baffles ) and the same happened. Then came to us ...
To claim 5 stars can be false and misleading as it is orchestrated to subdue other businesses in competition
affecting their sales.
To claim and misrepresent products from other businesses
A possible conspiracy to dominate with others to subdue is also questionable should soon submitted for
investigation
In a very misleading statement when purchasing online ... Clearly when a product is made overseas can be
likened to fr..... The site is QUOTING .....
" All our Products have been made locally in Australia with high quality material and ..... "
Where Ever Possible if in doubt when setting up a waterbed - Ask a professional - There can be simple solution a phone call away - This was installed over 20yrs ago in a king timber frame waterbed - No fault of the manufacturer but a lot of these creases could have been averted - A simple call could have sorted this out - There was a compromise to comfort due to improper installation.


There are quite a variety of products in any industry. Go to a proper showroom with proper on the floor display to (1) See (2) Feel (3) Experience and lay on these beds. Everyone is different.
If you had to return a waterbed bladder to the supplier stating a 5yr warranty.. How would you return it?
* Your cost? * Charged for a post out? * Spend a fortune to get it repaired? * Did you ever get that never seen warranty card on conditions? * True many have details marked - BUT NOT THE YEAR - Was it 4 or 5yrs ago - As the year was not marked customer are confused ...
WHEN FILLED THE FIBER NEEDS TO FLOAT
( as per image above ) TO HAVE EFFECTIVE SUPPORT
IF THIS DOES NOT HAPPEN?
(1) Tangled and/or bunched up - in a corner
(2) Sits on the bottom - has little support if any
NOTE: That the thinner baffle layers were originally produced to increase sales . By selling a cheaper 5 layer for example having less support is still a 5 layer. Save $'s but at a cost.
Many are waking up with our TEP comparison on our
other sites and complemented us for making them realize
That baffle/layers come in different sizes..
Many too have gone out of waterbeds due to lack
of quality products. This too is a fault of customers chasing
and wanting the best for the least dollars.
This also opened a door for Cheap Budget Imports
being sold Australia Wide under the guise....
WHAT YOU DON'T KNOW WILL NOT HURT THEM
There are a few who hold to true values and not being compromised by budget products. This site is to create awareness. If you don't want budget products that do
not last then there a few of the old school who
are based in the Capital Cities who hold the value
of QUALITY and LONGEVITY in waterbeds.
So if some one screams out.
5 year warranty.
Are the baffles inside covered in the warranty
FiberShift - Bunched up in one corner
Below on the left is the baffle layer we introduced over
15 years ago. Being locally made the manufacturers rating
is 1000gram per square meter and a fiber height of 60mm and has stood the test of time. By combining a few of the standard polyester layers into one, this strengthens the
layers longevity and rarely fails. Remember it is sum of
all the baffle layers that really counts not so much quantity.
The most common is the 2 x 1000 Dacron = 2000
COMPARE
2 layer x 1000 gr = 2000 (T.E.P.) = 4 layer x 500 gr
2 layer x 1000 gr = 2000 (T.E.P.) = 7 layer x 300 gr
" The 1000gr Dacron Outlasts" by Farrrrr....

Illustration - Demo on real fiber layers


WHEN CONVERTING FROM THE DIFFERENT LAYER Weights ( grams per square meter )
This is a approximation when converting from one to another
300 grams layer ( Polyester ) -------- 500 gram layer ( Polyester )
---- 1000 gram layer ( Dacron 1000 gram and 500 gram )
TEP 600 = 300 x 2
TEP 900 = 300 x 3 or 500 x 2 or 500 (Dacron) x 2
TEP 1200 = 300 x 4
TEP 1500 = 300 x 5 or 500 x 3 or 1000 (Dacron) + 500 (Dacron)
TEP 2000 = 500 x 4 or 1000 (Dacron) x 2
TEP 2500 = 500 x 5 or 1000 (Dacron) x 2 + 500 (Dacron)
TEP 3000 = 1000 (Dacron) x 3

ABOUT US
Over the decades thin 300gr polyester layers and now some of the 500gr polyester layers have failed in supporting actions.
After 4 to 5 years baffles tend to break up and sit in one corner. We have gone out and found many wave reducing mattresses do not perform. With servicing it has been found with some brands a 4 layer lasted only 3 months from installation. Many are sold on price and failure of the support inside the mattress is not covered under warranty. Only the bladder skin or envelope is covered then only the seams. Then you need to ask if the support system fails what happens then.....
We too have our own brand. Our brand has been baffle tested over a few decades. We went to a customer who was moving interstate and needed the waterbed bladder drained.
We found out that the level 3 wave reduction system was fully intact AFTER 14 Years. That is quality at its best. There are some waterbed distribution companies that send 3 layer, 4 layer and 5 layer king and queen waterbed mattresses Australia Wide. This site is created to make waterbed customers aware of what is going on.
IMAGES on this site are there to evaluate if your support system has failed.
If so get in contact with us!
We are PERSON to PERSON
Contact:
contour_comfort_zone@myyahoo.com
This site is there to create awareness and compile info
across Australia to create an overwhelming case to the A.C.C.C.
A reliable waterbed gives good nights rest is like fasting - If the body cannot rest and heal
A GOOD SUPPORTIVE WATERBED HELPS
Image of Queen timber frame waterbed with intact Dacron layer system after 14 years.
EARLY no FIBER SHIFT MODEL

Image fold up of our King Timber 2000 Dacron
Dated May 2016
EARLY NO FIBER SHIFT MODEL
QUALITY SLEEP IS A FUNDAMENTAL REQUIREMENT FOR THE BODY TO HEAL and REGENERATE
WATER IS A WHAT IS CALLED " Pressure Point Displacement "
Static Beds like Latex - Memory foam are " Pressure Point Compromise "
Waterbeds Can be heated.
HOWEVER THE Baffle/Layer in waterbeds to require reliability
Products differ a lot as per above
THIS SITE IN TO CREATE AWARENESS
